Company Name: Ariba Inc
Job Designation or Job Role: Trainee Engineer
Candidate Educational Qualification: B.E, B.Tech, B.Sc, MCA
Candidate Experience Required : 0 � 1.5 Years
CTC or Package Offered: Best in Market
Job or Work Location: Bangalore
Functional Area : Application Programming, Maintenance
Area of Working: IT-Software/ Software Services
Job Designation or Job Role: Trainee Engineer
Candidate Educational Qualification: B.E, B.Tech, B.Sc, MCA
Candidate Experience Required : 0 � 1.5 Years
CTC or Package Offered: Best in Market
Job or Work Location: Bangalore
Functional Area : Application Programming, Maintenance
Area of Working: IT-Software/ Software Services
Candidate Profile:
Job Description:
- Bachelor�s degree in Engineering (preferred), BSC (Computer Science) or MCA.
- Minimum of 0 to 1.5 years experience in Technical Support required.
- Good understanding of programming languages such as XML, JAVA and ASP desired.
- Strong troubleshooting skills in enterprise level, web-based business applications required.
- Knowledge of Web servers like Apache, IIS, browsers, internet technologies.
- Experience on network security and TCP/IP protocol.
- Basic understanding of Networking required (Proxy / firewall).
- Customer service skills like Communication, Customer Focus, Responsiveness, and Case Management required.
- Knowledge on Microsoft products like Excel, Word, and PowerPoint would be an added advantage.
Company Profile :
- Maintain knowledge portal and manage all Connect related issues.
- Customer account setup in connect/Siebel.
- Providing round the clock Coverage for Upstream and Buyer.
- Generates Capacity Planning Matrix on weekly Basis.
- Run reports via Siebel and Business Objects as and when required on ad hoc basis.
- Security alert follow ups
- Processing feedback emails.
- Working on Ariba Supplier Network Tier3 Customer issues that involve Customer interaction over mails/phone, troubleshooting and providing solutions.
- Should be flexible to work in different shifts and ready to work in full night shift.
It would have a walk-up user interface. It would integrate with enterprise financial systems. It would hook right up to the suppliers. It would run on this new thing called the Internet. And it would fundamentally change business models.And that�s how Ariba was born. For more than 16 years now, we�ve helped companies like yours control spending and cut costs. We became widely recognized as the leading provider of spend management solutions.
Company Website : http://www.ariba.com/
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