Microland Hiring Graduates for Consumer Tech Support in Bangalore July 2012

Company Name: Microland Limited

Job Designation or Job Role: Associate/ Senior Associate -(Technical)

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : 1 to 2 Years

CTC or Package Offered: Best in Market

Job or Work Location: Bangalore

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Area of Working: BPO, Call Centre, ITeS

Candidate Profile & Job Description:

1. Installation & Trouble Shooting MS-Office/Outlook
2. Raid technologies & hard disk partitions
3. Basic Networking (Protocols/OSI Layers/IP address)
4. Operating systems knowledge (Windows 2000/XP/Vista/windows 7)
5. Certifications like MCSE/MCP/A++(Computer) will be an added advantage

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Company Website : www.microland.com

Microland Limited Walk-in Freshers and Exp for Desktop Engineer on 22nd July 2012 in Mumbai

Company Name: Microland Limited

Job Designation or Job Role: Desktop Engineer

Candidate Educational Qualification: B.Tech/B.E,Diploma,B.Sc,B.Com,B.A,B.B.A,BCA,M.Sc,MCA

Candidate Experience Required : 1-4 Years

CTC or Package Offered: Best in Market

Working Location: Mumbai Suburbs, Mumbai

Functional Area : IT Hardware, Technical Support, Telecom Engineering

Area of Working: IT Hardware, Networking

Desired Candidate Profile

1. Minimum 1 year of Experience 
2. Should be a Graduate (mandatory) & Willingness to work in shifts (24*7)
3. Good oral & written communication
4. Must be a good team player, interpersonal relations
5. Customer Service Soft Skills - Active listening
6. Taking Ownership, Treating the customer with courtesy. 
7. Demonstrate respect for the customer and professionalism.
8. Proactive thinking
9. Ability to meet deadlines and work well under pressure

Job Description:

1. Experience in PC, Printer, Laptop troubleshooting
2. Good in , installation, configuration, OS troubleshooting ( Win7 apart from Win 2k, XP etc)
3. Experience in outlook OR lotus note, MS word, MS excel
4. Should have experience in application support
5. Knowledge on blackberry configuration
6. Should have exposure to basic network troubleshooting
7. Exposure to media (tape) backups/restore
8. Exposure and understanding of ticketing tool
9. Understanding of ticketing process incident/service requests
10. Understanding of SLA and meeting targets
11. Understanding of Service desk process of logging tickets and allocation
12. Understanding of Asset/inventory record process, movements etc
13. Understanding to coordinate with vendors/principles
14. Understanding of client management, user response (email/verbal)
15. Knowledge of Patch Management, infosec/AV updates

Walk-in Interview on 22nd July 2012

Time - 10:00 AM to 2:00 PM

Venue Details:
Microland Ltd
A - 201, ";A wing",
Phoenix House,
Senapati Bapat Marg,
Lower Parel, Mumbai

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.

Company Website : http://www.microland.com/ 

Microland Walkin Graduates for Service Desk Executive on 15th July 2012 in Gurgaon

Company Name: Microland Limited

Job Designation or Job Role: Service Desk Executive

Candidate Educational Qualification: Any graduate

Candidate Experience Required : 1-2 Years

CTC or Package Offered: Best in Market

Working Location: Gurgaon

Functional Area : IT Hardware, Networking

Area of Working:ITES, BPO, KPO, LPO, Customer Service, Operations

Desired Candidate Profile & Job Description:

1. Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner.
2. Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled.
3. Providing first level support on Desktops, Peripherals, and Office automation products.
4. Route/Assign tickets to the appropriate support group, if necessary.
5. Identifying and escalating high-severity, priority issues.
6. Updating Pending Tickets with timely, precise, accurate updates.
7. Following-up with end users, if necessary, for closure of pending tickets.

Walk-in Interview on 15th July 2012

Venue:

Ground Floor, No. 6 & 7
Palm Court, Sector 14,
20/4 Sukrali Chowk, Opp. to Huda Park
Gurgaon 122 001- Haryana

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.

Company Website : http://www.microland.co.in 

IBM,Xchanging,BEL,Zebronics,Elico MTT, Microland,HTC Global Hiring Freshers

Date	Company	Designation	Location	Experience	Eligibility	Details
CLICK HERE TO SUBSCRIBE FOR SMS ALERTS
27th June	IBM	Tech Support	Bangalore	Freshers	Any Graduate, Diploma
27th June	Xchanging	Project Trainee	Bangalore	0-1 years	B.E, B.Tech, MCA
27th June	BEL	DBA, Technical Support	Bangalore	Freshers	B.Tech, B.E, M.Tech
27th June	Zebronics	Sales Coordinator	Chennai	Freshers	Any Graduate
27th June	Elico MTT	Medical Transcriptionist	Hyderabad	Freshers	B.Com, BA, B.Pharma, B.Sc
27th June	Microland	Desktop Engineer	Mumbai	0-1 Years	Any Graduate
27th June	QL2 Software	Data Analyst	Gurgaon	Freshers	BCA, B.Sc
27th June	Cadila Pharmaceuticals	CRO-Clinical Research	Ahmedabad, Dholka	Freshers	B.Tech. B.E, B.A, M.A
27th June	HTC Global	Finance Executive	Chennai	0-5 Years	ICWA/CA
27th June	Chennai Jumbo Job Fair	Multiple Positions	Chennai	Freshers	Any Graduate
27th June	iGate	Trainee Associate	Mumbai	0-1 years	Any Graduate
27th June	Aryans Mega Job Fest	Multiple Posts	Multiple Locations	Freshers	B.Tech, B.E, MBA, BBA, BCA, MCA, M.Tech
27th June	BEL	Management Industrial Trainees	Ghaziabad	Freshers	MBA
27th June	Sensiple Software	Trainee system Engineer	Chennai	0-1 years	B.Tech, B.E
27th June	Sutra Services	Software Developer	Bangalore	0-3 Years	B.Tech, B.E, MCA, M.sc, Diploma, BCA
27th June	TCS	Trainee	All India	Freshers	B.Tech, BE, MCA, M.Tech
27th June	South Indian Bank	Probationary Clerks	Asssam	Fresher	Any Graduate with IBPS Score
27th June	TCS Eserve	Non Tech - Associate	Mumbai	Fresher	B.Com, B.Sc, BA, BBM, BCS, M.Com, MA
27th June	Union Bank of India	Probationary Clerks	All India	Fresher	Any Graduate with IBPS Score
27th June	Nex-G Exuberant	Trainee	Delhi	Fresher	B.Tech, BE, MCA
27th June	Syncroute Infranet	Trainee Engineer	Mumbai, Nagpur, Pune	0 to 1 Yr	B.Tech, BE, diploma
27th June	HBL Power Systems	Testing Engineer	Hyderabad	Fresher & Exp	B.Tech, BE
27th June	ACS of India	Non Tech - Associate	Bangalore	0 to 1 Yr	B.Sc, B.Com, BA, BBA, BCA
27th June	Euphontec Solutions	PHP Developers	Trivandrum	Freshers 0 to 1 Yr	B.Tech, BE, M.Sc, MCA
27th June	Cityland Technologies	Software Engineer	Bangalore	Freshers 0 to 1 Yr	B.Tech, BE, M.Tech, MCA
27th June	Sahaj Consultants	SAP Consultant	Chennai	Freshers 0 to 1 Yr	B.Com, MCA
27th June	IISC	Project Trainee	Bangalore	Freshers & Exp	BE, B.Tech, MCA, M.Tech
26th June	SunX Intellectual	C++ Developer	Chennai	Freshers	B.Tech, BE, MCA
26th June	JPMorgan Services	Software Developer	Mumbai	Freshers	B.Tech, BE
26th June	Visteon	Trainee	Chennai	0-1 years	BE
26th June	ICICI Securities	Accnt Exec	Kerela	0-5 years	MBA Graduates
26th June	Capgemini	Trainee Associate	Chennai	0-1 years	B.com, M.Com, MBA
26th June	Indian Oil Corporation	Jr.Quality Control Analyst	Panipat	Freshers	B.Sc,M.Sc
26th June	Tricon Infotech	Software Developer	Bangalore	Freshers	B.E,B.Tech,MCA
26th June	Logitech	Data Analyst	Chennai	Freshers	B.Tech,B.E,MBA,M.Sc
26th June	Baroda Informatics	Software Developer	Baroda	1-2 years	B.Tech, B.E, MCA

Microland Limited Freshers Walk-in Interviews for Desktop Engineer on 28th 29th & 30th June 2012

Company Name: Microland Limited

Company Website : http://www.microland.com/

Job Designation or Job Role: Desktop Engineer

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : Freshers 0-1 Years

CTC or Package Offered: Best in Market

Working Location: Mumbai Suburbs, Mumbai

Functional Area : IT Hardware, Technical Support, Telecom Engineering

Area of Working: IT Hardware, Networking

Desired Candidate Profile

If you qualify as per the below specification, walk-in for an interview with your resume, education and professional documents at the address mentioned above.

• Any graduate with 1+ years of relevant experience and proficiency in using the PC's, MS Outlook, Word and Excel
• Good written and verbal skills are critical along with the ability to interact with other employees in a professional and tactful manner
• Must be able to work in a team atmosphere and demonstrate the ability to be flexible with the hours of work
• Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
• Ability to resolve conflict appropriately and effectively resolve problems
• Ability to organize, prioritize and allocate workload for optimum efficiency
• Ability to maintain strict confidentiality and discretion
• Ability to communicate and interact effectively with all levels of Associates and management, as well as with the public and outside vendors

Job Description:

Typical responsibilities as a Desktop Engineer include, but not limited to:

• Maintains and troubleshoot hardware issues for laptop, desktop computers and Personal Digital Assistants (PDA�s).
• Arrange for repair and/or replacement of defective IT assets. Assists in general IT support functions, help desk, software support and network support
• Assists end users with their computing needs by resolving trouble tickets and fulfilling employee requests for application and system support
• Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment
• Coordinates installation of replacement equipment or pick-up of spare equipment when necessary
• Installs/uninstalls various software and upgrade equipment when necessary
• Maintains inventory of PC equipment with Asset Executive
• Assists in the documentation of network, software, disaster recovery and systems configurations
• Assists in all functions of IT support

Walk-in Interviews on 28th 29th and 30th June 2012

Time - 10:30 AM onwards

Venue Details:
Microland Ltd
A - 201, ";A wing",
Phoenix House,
Senapati Bapat Marg,
Lower Parel, Mumbai

Contact Person: Chaitra , RAM
Contact # 91-22-56604132

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.

Microland Walkin Freshers for Associate/ Senior Associate - (Technical) in Bangalore June 2012

Company Name: Microland Limited

Job Designation or Job Role: Associate/ Senior Associate -(Technical)

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : 0 to 1 Years

CTC or Package Offered: Best in Market

Job or Work Location: Bangalore

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Area of Working: BPO, Call Centre, ITeS

Candidate Profile:

1. Bachelors Degree / Diploma Eng. Those with a diploma in computers from a reputed training institute will be preferred
2. Good interpersonal and chat related communication skills will be preferred.
3. Good written Grammar (Conversation Flow and sentence construction)
4. Reading, comprehension and responding skills based on the International Language Proficiency Rating System
5. Strong customer service skills: reasoning and problem-solving skills
6. Aptitude and ability to grasp
7. Confident and should have a positive attitude
8. Self motivated, proactive and uses initiative for process improvements
9. Ability to accept direction and suggestion for personal development

Job Description:

1. Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customer�s query related to any computer/peripherals/networking related issues.
2. Responsible for handling customers� post registration technical queries, providing post-sale customer service.
3. Competent in all process and technical and sales skills required at Agent level
4. Support the floor for real time technical queries
5. Communicate Quality standards and maintain customer satisfaction Index.
6. Should come up with new troubleshooting techniques
7. Should actively participate in improving customer satisfaction and work environment
8. Maintain discipline on the floor
9. Handle troubleshooting queries regarding computers, laptops, operating systems and computer hardware update customers on latest information on the product or service.
10. Handling/Managing irate customers and directing them as per the refund/chargeback policy as and when requested.
11. Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction.
12. Demonstrated flexibility and contributions to creating a team environment
13. Adherence to all company policy and procedures. Demonstrate a high degree of integrity in the performance of one�s responsibilities.
14. Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines.

Apply Details: Walkin On Monday to Friday Contact :Spoorthi/ Karthik- 8861065516/9739886229 & Time:11.30am- 4.00pm

Venue:
Microland Ltd
RMZ Ecospace
Outer ring road
Bellandur

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Company Website : www.microland.com

Microland Recruiting 2011 & 12 Freshers as Desktop / Helpdesk Support on 26th May 2012

Company Name: Microland Limited

Company Website : http://www.microland.co.in

Job Designation or Job Role: Desktop / Helpdesk Support

Candidate Educational Qualification: Any graduate or Engineer completing graduation during 2012 Academic Year and awaiting Results or have Passed the qualifying (Final Year) exam need apply

Candidate Experience Required : Freshers 0 Years

CTC or Package Offered: Best in Market

Working Location: Mumbai

Functional Area : IT Hardware, Networking

Area of Working: IT-Support, Telecom, Hardware

Desired Candidate Profile :

• Any graduate or Engineer completing graduation during 2012 Academic Year and awaiting Results or have Passed the qualifying (Final Year) exam need apply
• Good written and verbal skills are critical along with the ability to interact with other employees in a professional and tactful manner.
• Proficient in using the PC's, MS Outlook, Word and Excel.
• Must be able to work in a team atmosphere and demonstrate the ability to be flexible with the hours of work.
• Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
• Ability to resolve conflict appropriately and effectively resolve problems
• Ability to organize, prioritize and allocate workload for optimum efficiency
• Ability to maintain strict confidentiality and discretion

Job Description:

Pls apply and await for a call letter to Attend Interview on 26th May'12 between 10.00am to 3.00pm

• Maintains and troubleshoots hardware issues for laptop, desktop computers and Personal Digital Assistants (PDA�s). Arrange for repair and/or replacement of defective IT assets. Assists in general IT support functions, help desk, software support and network support
• ssists end users with their computing needs by resolving trouble tickets and fulfilling employee requests for application and system support
• Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment
• Coordinates installation of replacement equipment or pick-up of spare equipment when necessary
• Installs/uninstalls various software and upgrades equipment when necessary
• Maintains inventory of PC equipment with Asset Executive
• Assists in the documentation of network, software, disaster recovery and systems configurations
• Assists in all functions of IT support

Apply From the below Link and also Send Resume to mohanks@microland.com

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.

Microland (MNC) Freshers Walk-in Interviews for Hardware Design Engineer On 5th February 2012 Pune

Company Name: Microland Ltd

Job Designation or Job Role:   Hardware Design Engineer

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : Freshers 0 Years

CTC or Package Offered: INR 50,000 - 1,25,000 P.A

Job or Work Location: Hinjewadi, Pune - There is no pick up drop facility.

Functional Area : IT-Support, Telecom, Hardware

Area of Working: IT Hardware, Networking

Candidate Profile & Job Description:

We are Microland Ltd., an IT Infrastructure Management Organization with our operations widespread across India as well as US, UK & UAE.

We currently have walk interview for Freshers for IT Service Desk/ IT Help Desk role:

1. Candidate Should have completed Graduation or atleast 3 years Diploma from a recognized University.
2. Candidate should have Good communication
3. Candidate Should have all the relevant documents (Educational Mark sheets, Professional letter, PAN Card, Address Proof)

Below here is the Walkin interview details for Pune Location:

Date: 5 th Feb 2012

Timing: 10.00 am to 4.00 pm.

Venue for walk in interview:

Orritel Hotel
Survey No.274/275/2,
Bhosale Farms,
Wakad - Hinjewadi Rd.
Hinjewadi - Pune -57

Contact: Kshitija / Mohit

Company Profile :

Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.

Microland has built extraordinary partnerships with global customers, nurturing them with rare commitment for years. Commitment to place the customer ahead of everything else. Commitment to highest standards of governance and business ethics. Commitment to provide solutions and services of the highest quality. Commitment to consistently deliver superior value through innovation and smart thinking resulting in Reduced TCO, Greater IT-Business alignment and Higher performance to our clients.

Company Website : http://www.microland.com/