HCL Infosystems Walkin Freshers for Technical Support Executive on 30th July to 1st August 2012 in Noida

Company Name: HCL Infosystems Ltd

Job Designation or Job Role: Technical Support Executive

Candidate Educational Qualification: B.Tech/B.E., Diploma, Any Graduate

Candidate Experience Required : Freshers

CTC or Package Offered: 50,000 - 1,00,000 P.A

Working Location: Noida

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Area of Working: IT Hardware, Networking

Desired Candidate Profile & Job Description:

1. An excellent communication skills are mandatory .
2. Knowledge of all windows OS.
3. Troubleshooting of OS issues.
4. Relevant experience is preferred.
5. Night shift allowances are available.

Walk-in on 30th ,31st July & 1st August 2012 & Time: 11.00 AM to 03.00PM

Venue:

HCL Infosystems Limited
D-233, Sector 63,
Noida

Company Profile :

HCL is a $5.5 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. The HCL team consists of over 77,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms.

Company Website : www.hclinfosystems.com

Hewlett Packard Walkin Freshers for Technical Support on 6th, 7th, 9th & 10th July, 2012 in Bangalore

Company Name:  Hewlett Packard

Job Designation or Job Role: Technical Support Representatives  

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : 0-3 Years

CTC or Package Offered: Best in Market  

Job or Work Location: Bangalore

Area of Working: IT-Software

Candidate Profile & Job Description:

1. Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
2. Take calls from Global customers and initiate the right response to them, positively and professionally
3. Deal with a wide range of products using a powerful information database
4. Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
5. Flexible to work in shifts.
6. Graduate in any discipline (2007 to 2012 pass outs) +2 not eligible, minimum 10+2+3 or 10+2+4

Walk-in on 6th, 7th, 9th & 10th July, 2012

Venue:
HP Recruitment Center,
LAKSHYA' Towers
5th Floor, #16(old No. 309/2),
OPP: P.M.R Hall, 5th Block,
K H B Colony, KORAMANGALA
BANGALORE - 560034 
 
Company Profile : 

HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work.

No other company offers as complete a technology product portfolio as HP. We provide infrastructure and business offerings that span from handheld devices to some of the world's most powerful supercomputer installations. We offer consumers a wide range of products and services from digital photography to digital entertainment and from computing to home printing. This comprehensive portfolio helps us match the right products, services and solutions to our customers' specific needs.

Company Website :  www.hp.com

Microland Walkin Freshers for Associate/ Senior Associate - (Technical) in Bangalore June 2012

Company Name: Microland Limited

Job Designation or Job Role: Associate/ Senior Associate -(Technical)

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : 0 to 1 Years

CTC or Package Offered: Best in Market

Job or Work Location: Bangalore

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Area of Working: BPO, Call Centre, ITeS

Candidate Profile:

1. Bachelors Degree / Diploma Eng. Those with a diploma in computers from a reputed training institute will be preferred
2. Good interpersonal and chat related communication skills will be preferred.
3. Good written Grammar (Conversation Flow and sentence construction)
4. Reading, comprehension and responding skills based on the International Language Proficiency Rating System
5. Strong customer service skills: reasoning and problem-solving skills
6. Aptitude and ability to grasp
7. Confident and should have a positive attitude
8. Self motivated, proactive and uses initiative for process improvements
9. Ability to accept direction and suggestion for personal development

Job Description:

1. Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customer�s query related to any computer/peripherals/networking related issues.
2. Responsible for handling customers� post registration technical queries, providing post-sale customer service.
3. Competent in all process and technical and sales skills required at Agent level
4. Support the floor for real time technical queries
5. Communicate Quality standards and maintain customer satisfaction Index.
6. Should come up with new troubleshooting techniques
7. Should actively participate in improving customer satisfaction and work environment
8. Maintain discipline on the floor
9. Handle troubleshooting queries regarding computers, laptops, operating systems and computer hardware update customers on latest information on the product or service.
10. Handling/Managing irate customers and directing them as per the refund/chargeback policy as and when requested.
11. Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction.
12. Demonstrated flexibility and contributions to creating a team environment
13. Adherence to all company policy and procedures. Demonstrate a high degree of integrity in the performance of one�s responsibilities.
14. Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines.

Apply Details: Walkin On Monday to Friday Contact :Spoorthi/ Karthik- 8861065516/9739886229 & Time:11.30am- 4.00pm

Venue:
Microland Ltd
RMZ Ecospace
Outer ring road
Bellandur

Company Profile :

Microland�s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Company Website : www.microland.com

Sitel India Walkin Freshers for Technical Support Voice process on 14th & 15th May 2012 in Chennai

Company Name: Sitel India Limited

Job Designation or Job Role: Technical Support Voice Process

Candidate Educational Qualification:B.Tech/B.E. - Computers, Electronics/Telecomunication

Candidate Experience Required :0-2 Years

CTC or Package Offered:Rs. 2,47,000

Job or Work Location: Chennai

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Area of Working: BPO, Call Centre, ITES

Candidate Profile & Job Description:

1. Qualification: B.Com / BBA / B.Sc / BCA / B.E / Diploma / pursuing graduation through correspondence can also apply
2. Preferred Immediate joinees
3. Handling inbound calls
4. Troubleshooting the issues of the customers
5. Support US customers
6. Good communication skills
7. Basic Computer knowledge
8. Willingness to work in nightshifts

Benifits:

1. Technical Training provided
2. Good Incentives / Monthly / Quarterly
3. Cab facilities

Apply Details: Walk-in on 14th & 15th May 2012 & Time:10 AM - 6 PM

Venue:
Sitel India
Block C, I floor, Hardy Towers,
Ramanujan IT City,
Rajiv Gandhi Salai (OMR), Taramani,
Chennai � 600 113
Landmark: Near Tidel Park
Cell: 98411 60000

Company Profile :

With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor�s annual Black Book of Outsourcing survey. Sitel�s 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel�s solutions span 135+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation.

Company Website : www.sitel.com

CGI Hiring Freshers for Associate (Technical) Position in Bangalore May 2012

Company Name: CGI

Job Designation or Job Role:Associate/ Senior. Associate -(Technical)

Candidate Educational Qualification: B.E/B.Tech, B.sc

Candidate Experience Required : 0-2 Years

CTC or Package Offered: Best in Market

Working Location: Bangalore

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Area of Working: IT-Software/ Software Services

Desired Candidate Profile & Job Description:

1. Respond to requests for technical assistance
2. Research reported incidents using available information resources
3. Appropriate use of available tools (remote takeover, knowledge base, ticketing tool, communication tools)
4. Diagnose and resolve technical hardware and software issues
5. Log all service desk contacts within the incident management tool
6. Document all troubleshooting steps and resolution activities within the incident management tool
7. Follow standard help desk procedures
8. Assign non-resolved incidents or service requests to the appropriate support team
9. Proper assignment of tickets (ticket coding and �assign to� groups)
10. Ticket Follow-Up: Daily monitoring and action of individual queues
11. Identify and escalate incidents requiring urgent attention and action
12. Stay current with system information, changes and updates
13. Adherence to schedule / compliance for attendance
14. Compliance for CGI IS/IT Policy and well as CGI Code of Ethics

Company Profile :

At CGI, we�re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 125 offices worldwide. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us.

Company Website : http://www.cgi.com

IBM Conducting Pool Campus Interviews for Freshers on 24th April in Regency Institute of Technology, Yanam April 2012

Company Name: IBM India Pvt Ltd

Job Designation or Job Role: Technical Support Associative(100% voice programmers)

Candidate Educational Qualification: Graduates, Post Graduates, Diploma Holders

Candidate Experience Required : Freshers ( 2010/2011/2012 Passouts )

CTC or Package Offered: Best In Market

Working Location: Hyderabad/Bangalore

Area of Working: IT-Software/ Software Services

Desired Candidate Profile & Job Description:

POOLED Off-CAMPUS RECRUITMENT DRIVE (2012 , 2011 & 2012 BATCH) - SCHEDULE & PROCESS

SCHEDULE: 24^th April 2012

Reporting Time:9:00 am

SELECTION PROCESS:

-Group Discussion
-Technical Interviews

-V& A Test

*Selection of the candidates is at the sole discretion of IBM Recruitment Team

1. Provide Technical solutions to the external customers
2. Awareness of basic networking concepts and technologies.
3. Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet.
4. Must be willing to work in shifts

LAN/WAN :

1. Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting
2. Browser Support - Internet Explorer
3. Ability to identify basic hardware parts and aware of basic hardware concepts
4. User level familiarity with at least one e-mail client - Outlook, Notes etc.
5. Skilled in commercially standard software applications and major desktop operating systems.

Interview Process:

1. Group discussion
2. Technical Interview
3. Manager interview
4. Communication Assessment round

*Selection of the candidates is at the sole discretion of IBM Recruitment Team

1. Please carry a print out of this email & Hall Ticket
2. Please be 30 minutes prior to your test time and maintain discipline.
3. Please ensure to carry the below mentioned documents for registration: (Mandatory)

Mandatory documents to be carried for the Interview:

1. Photo ID Card ( Driving License / Passport / Voter ID card / College ID proof )
2. Marks Sheets
a. Highest Degree (for all the semesters)
b. XIIth
c. Xth
3. Degree Certificate/s
4. Resume
5. Passport Size Photo

If you are employed in any of the company, please bring

1. Present organization offer letter
2. Last 3 months pay slip / hike letter.

Wear in formal dress only

***Without which you are not allowed into the campus recruitment process***

Venue:

Regency Institute of Technology
Adivipolam
Yanam(U.T of Puducherry)
Near Kakinada- 533464
Mail ID: rit_dean@yahoo.in
Phone No: 0884-2314292, 2314307, 2314308
http://www.regencyengg.com

Contact Person:For More Details call 09704557666

Company Profile :

IBM has been present in India since 1992 (re-entry, after an exit in the 1970s). Since inception, IBM in India has expanded its operations considerably with regional headquarters in Bangalore and offices in 14 cities including regional offices in New Delhi, Mumbai, Kolkata and Chennai. Today, the company has established itself as one of the leaders in the Indian Information Technology (IT) Industry.

Company Website : http://www.ibm.com/

Tatwa Software Solutions Conducting walkin for Freshers Technical support Associate on 27th to 29th March in Hyderabad

Company Name: Tatwa Software Solutions

Job Designation or Job Role: Technical Support Associate

Candidate Educational Qualification:B.Tech/B.E,MCA, M.Tech

Candidate Experience Required : Freshers

CTC or Package Offered: 2.5 to 2.8 CTC

Job or Work Location: Bangalore, Hyderabad

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Candidate Profile & Job Description:

1. 2009,2010,2011,2012 batches allowed
2. Good communication skills
3. knowledge on computer hardware and Networking concepts.
4. Must be willing to work in shifts.

Apply Details: Walk-in from 27-3-12 to 29-3-12 from 10:00AM to 1:00PM

Note: For 2012 pass outs we requires NOC in the following format
It is certified that Name, Roll no #, is a student of our college.
College Name is from the <Course Name> and is currently in the < Semester Details>
It is certified that:
The student has completed the final exams and there are no further exams remaining.
The student has completed his/her regular studies and he/she does not need to attend the classes any more

Venue:

Tatwa Software Solutions
#104, Malik Chambers, opp: Swati Coffee Shop.
Hyderguda, Basheerbagh.
Hyderabad
Contact Number: 9666720077

Mandatory documents to be carried for the interview:

1. Resume
2. Passport size photo (2No.s)
3. All the mark sheets, provisional Degree certificates / Degree certificates
4. Photo ID card (Driving license / passport / voter ID card / college ID proof)
5. Marks sheets
   
   1. Highest degree (for all the semesters)
   2. XIIth
   3. Xth

Company Profile :

Tatwa a young and fastest growing IT Training and Services Provider determined to set high standards in IT industry. Initially started as IT training institute and over the years our services has been expanded to include Software development and IT consultancy Services. Currently we operate as three strategic business units focusing on IT Training, IT Services and IT Staffing.

Our technological expertise, high quality standards, creativity and efficiency are combined in our services to deliver maximum value to our customers. Our software technology expertise covers all available platforms and numerous cutting-edge technologies.

Company Website : www.tatwa.co.in