Satyam BPO Limited openings for Team Member/Sr. Team Member Voice Process Hyderabad March 2012

Company Name: Satyam BPO Limited

Company Website : http://www.mahindrasatyam.com

Job Designation or Job Role: Team Member/Sr. Team Member – Technical Support, Voice Process

Candidate Educational Qualification: Graduate/Undergraduate (including B.E./B.Tech)

Candidate Experience Required : Freshers 0 Years

CTC or Package Offered: Best in Market

Working Location: Hyderabad

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Desired Candidate Profile:

1. Graduate/Undergraduate (including B.E./B.Tech) with 0-4 years experience
2. Excellent English communication skills
3. Willing to work in night shifts
4. Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP.

Job Description:

1. Answer calls and assess customer's technical support needs
2. Follow-up on issues and inform customer about the status
3. Provide system administration or product support
4. Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions

Company Profile :

Leveraging the Satyam heritage of technology and consulting excellence, Satyam BPO has developed one of the widest suites of BPO service offerings. We offer the complete spectrum of Outsourcing consulting, solutions and services to multiple industry verticals.

Our value-enhancing solutions and services are designed to not just cut costs, but drive measurable business value into the enterprise. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth.