Showing posts with label Technical Support Engineer. Show all posts
Showing posts with label Technical Support Engineer. Show all posts

Tuesday, 31 July 2012

Genpact Hiring Freshers & Exp for IT Technical Support in Hyderabad, Gurgaon August 2012

Company Name: Genpact

Job Designation or Job Role: IT Technical Support

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : Freshers & Exp

CTC or Package Offered: Best in Market

Working Location: Hyderabad, Gurgaon

Area of Working: IT-Software/ Software Services

Desired Candidate Profile & Job Description:
  1. Excellent communication skills
  2. Good computer technical troubleshooting skills
  3. Positive attitude
  4. Technical troubleshooting of desktops/laptops/printers (Preferred)
  5. Answer inbound calls from customers regarding Networking, Operating System, Hardware, MS Office, Internet Explorer related queries
  6. Resolve issues pertaining to Networking, Operating System, Hardware, MS Office, Internet Explorer
  7. Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively
  8. Document & add new issues/solutions to Knowledge Management Repository
  9. Utilize professional techniques to retain & delight customers
  10. Use of soft skills - Listen, Empathy, Courtesy etc.
  11. Provide quality service & resolve concerns efficiently & professionally
Company Profile :
Genpact Limited (NYSE: G ) is a global provider of business process and technology management services, offering a portfolio of enterprise and industry-specific services. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, M�xico, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, Australia, UAE, Brazil and the United States. Tiger Tyagarajan is the President and CEO of Genpact.
Company Website : http://www.genpact.com/

Friday, 27 July 2012

SumTotal Systems Hiring Freshers & Exp for Technical Support Engineer in Hyderabad July 2012

Company Name: SumTotal Systems India Pvt. Ltd

Job Designation or Job Role: Technical Support Engineer

Candidate Educational Qualification:Any Graduate

Candidate Experience Required : 0-5 Years

CTC or Package Offered: Best in Market

Job or Work Location: Hyderabad / Secunderabad

Functional Area : Administration/ Maintenance/ Security/ Datawarehousing

Area of Working: IT-Software/ Software Services

Candidate Profile & Job Description:
  1. Developing a deep knowledge of SumTotals range of enterprise products
  2. Communicating with customers based out at Japan via telephone, email, or other media as applicable regarding technically complex problems identified in SumTotals software products, and maintaining effective customer relations
  3. Escalate top priority, production-critical issues to the appropriate technical staff
  4. Maintain ownership of issues until resolution, drive other teams as needed, set customer expectations accordingly.
  5. Resolve incidents in a timely manner as per SLAs.
  6. Provide guidance, assistance, and mentoring support to junior team members
Company Profile :
Enterprise Product Development is about innovation. It s about developing solutions from a thorough understanding of customers needs and about thinking through their challenges. At SumTotal, you will be working with the brightest technological minds in a vibrant, complete product development eco-system, making it the ideal place to learn what makes software products successful. Here, we provide a world of opportunities for accomplished software engineers to make it big in this exciting world of Learning and Performance Management.

Wednesday, 25 July 2012

Mahindra satyam BSG Walkin Freshers for Technical Support Executives from Monday to Friday in Hyderabad July 2012

Company Name: Mahindra satyam BSG

Job Designation or Job Role: Technical Support Executives

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : Freshers

CTC or Package Offered: Best in the Market

Job or Work Location: Hyderabad

Area of Working: BPO Jobs

Candidate Profile & Job Description:

Venue:
Mahindra Satyam BSG Ltd
Special Economic Zone, Ground Floor, Tower-I,
Hitech City, Madhapur, Hyderbad.


Company Profile :
For over two decades, Mahindra Satyam has been committed to creating value for its customers, investors, associates and the society at large. This commitment has constantly fuelled the journey, encouraging us to think differently, work with passion and make things happen.
Today, after 20 years, our commitment, passion and entrepreneurial spirit have only grown bigger, spurring us to look ahead and continue this journey towards achieving greater heights of Value Creation.
Company Website : www.mahindrasatyam.com

iGATE Hiring Freshers & Exp for Associate - Desktop Support in Bangalore July 2012

Company Name: iGATE

Job Designation or Job Role: Associate - Desktop Support

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : 1 - 3 Years

CTC or Package Offered: Best in Market

Job or Work Location: Bangalore

Functional Area : IT Hardware, Technical Support, Telecom Engineering

Area of Working: Customer Support Engineer/ Technician

Candidate Profile & Job Description:
  1. Handle desktop/laptop calls and basic network printer trouble shooting
  2. Sound knowledge in MS office 2010
  3. Knowledge of Windows Server 2003
  4. Expert in XP trouble shooting
  5. Basic knowledge of network trouble shooting
  6. Having knowledge of HPSM should be preferable
  7. Vendor coordination
  8. Handle desktop/laptop/network printer & Windows server trouble shooting/Knowledge in MS Office 2010
Company Profile :
iGATE heralds the beginning of a new era by bringing together two companies – iGATE and Patni. Between the two, we provide full-spectrum consulting, technology, business process and product engineering outsourcing services. In a crowded and intensely competitive marketplace for such offerings, we have built a reputation and core differentiating attribute around our unique Business Outcomes-based model. Armed with over three decades of IT Services experience and our distinctive philosophy of ‘Accountable for Clients’ Business’ powered by the iTOPS (Integrated Technology and Operations) platform, our multi-location global organization consistently delivers effective solutions to over 350 Fortune 1000 clients
Company Website : http://www.igate.com/

Saturday, 21 July 2012

Tata Communications Hiring Freshers for Technical Support Engineer in Mumbai July 2012

Company Name: Tata Communications Ltd

Job Designation or Job Role: Technical Support Engineer

Candidate Educational Qualification:B.Tech/B.E.

Candidate Experience Required : 0-2 Years

CTC or Package Offered: Best in Market

Job or Work Location: Mumbai

Functional Area : Network Administration, Security

Area of Working: IT-Software/ Software Services

Candidate Profile & Job Description:
  1. Hands on experience on the Transmission networks and associated equipments comprising of PDH, SDH, WDM & DWDM technologies.
  2. Effective Communication skill
  3. Effective Interpersonal & Team working capabilities
  4. Proactive approach on problem resolution
  5. Good understanding on the technologies such as of SDH / DWDM.
  6. Understanding of Telecom processes and best practices.
Company Profile :
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide.
Company Website : www.tatacommunications.com

Monday, 9 July 2012

Genpact Conducting Off Campus for 2012 Passed outs through JKC in Hyderabad

Company Name: Genpact

Job Designation or Job Role: Technical Support

Candidate Educational Qualification:B.Tech/B.E.

Candidate Experience Required : Freshers

CTC or Package Offered: 10000/- Pm

Job or Work Location: Hyderabad

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Candidate Profile & Job Description:
  1. JKC 2012- pass outs
  2. B. Tech - minimum 70% in 10th, Inter, B. Tech
  3. Good written/verbal communication skills in English
  4. Screening would be conducted before sending the candidates to the company.
  5. Good computer troubleshooting skills

Venue:- Would be communicated to the candidates who confirm their participation
They will send the call letter along with the schedule and venue details to the candidates who confirm their participation.


Company Profile :
A global leader in business process and technology management, Genpact is the company of choice for clients, partners and employees across the world. With many pioneering firsts to its credit Genpact has always led the way in powering the intelligent enterprises to outperform.

Genpact, a global leader in business process management services, uses process to help its clients power intelligence across their enterprise to run smarter operations, make smarter decisions and use smarter technology. Genpact�s Smart Enterprise Processes (SEPSM) framework, its unique science of process combined with deep domain expertise in multiple industry verticals, leads to superior business outcomes.
Company Website : http://www.genpact.com

Friday, 29 June 2012

MPhasiS Walkin Freshers for Technical Support Engineer on 2nd July 2012 in Bangalore

Company Name: MPhasiS Limited

Job Designation or Job Role: Technical Support Engineer (ITO Monitoring)

Candidate Educational Qualification: Graduates/ Diploma

Candidate Experience Required : 0 to 2 years

CTC or Package Offered: Best in Market

Working Location: Bangalore

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Desired Candidate Profile & Job Description:
  1. Good communication skills is a must.
  2. Working knowledge on computer hardware and networking.
  3. CCNA / MCSE knowledge would be an advantage.
  4. Should have good verbal and written communication skills.
  5. Should be willing to work in rotational shift (including late night shifts).
  6. Should be able to identify and address the computer hardware/ network related issues of users / business clients.
  7. Job involves creating and dispatching the incidents related to computer hardware warranty service.
  8. Should have working knowledge on computer hardware and networking. CCNA / MCSE knowledge would be an advantage.
  9. Should be able to maintain SLA's by increasing competence and efficiency.
  10. Should be willing to be leveraged across skills and processes.
  11. Should be willing to learn new skills as per process requirement.
  12. Should maintain optimum attendance
Apply Details: Walkin Interview on 2nd July 2012 & Time: 12 pm to 4 pm
Venue:
# 65 / 2, 4th floor Laurel,
Bagmane Technology Park |
C. V. Raman Nagar
Bangalore
Contact Person : Praveen V / Koshik Sarkar

Company Profile :
Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40,000 professionals servicing clients across Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world. Our Differentiators.
Company Website : http://www.mphasis.com/ 

Sunday, 3 June 2012

CSC Hiring Freshers for Technical Support in Chennai June 2012

Company Name: CSC India pvt ltd

Job Designation or Job Role: Engineer - Technical Support

Candidate Educational Qualification: B.Tech,B.E,M.Tech,MCA

Candidate Experience Required : Freshers

CTC or Package Offered: Best in Market

Working Location: Chennai

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Desired Candidate Profile:
  1. Understands and solves complex technical problems in the production/operational environment.
  2. People:Liaises with customers on accounts to diagnose, investigate, and resolve hardware and software issues.
  3. Works with infrastructure groups, developers, and project managers to ensure new infrastructure is successfully integrated into operational support.
  4. Customer:Understands the customer's business drivers and service level agreement targets.
Job Description:
  1. Ensures delivery and management of the end-to-end technical support service.
  2. Performs operational support for server hardware and platform software. Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly.
  3. Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups.
  4. Communicates effectively with customers to ensure problems are understood and resolved.
  5. Maintains support documentation and asset and configuration data repositories
Company Profile :
CSC India Pvt. Ltd., www.csc.com.Founded in 1959, Computer Sciences Corporation is a leading global IT Services company.CSC provides innovative solutions for customers around the world by applying leading technologies and CSC's own advanced capabilities. These include systems design, integration, IT, Business Process Outsourcing (BPO), applications software development, web application hosting, management and technology consulting. With approximately 80000 employees.
Company Website : www.csc.com

Saturday, 26 May 2012

Winsoft Technologies Hiring Freshers for Technical Support in Mumbai May 2012

Company Name:Winsoft Technologies India Pvt. Ltd

Job Designation or Job Role : Technical Support

Candidate Educational Qualification: Any Graduate

Candidate Experience Required : 0 � 1 years

CTC or Package Offered: Best in Market

Job or Work Location: Mumbai, Mumbai Suburbs

Functional Area : IT-Other

Area of Working: IT Software, Software Services

Candidate Profile & Job Description:
  1. Software Support / Application Support activities
  2. Installation, configuration, running/writing queries & DTS
  3. Knowledge of IIS configuration would be an added advantage
  4. Exposure in SQL server 2000/2005 support
Send your Resume to careers@winsoftech.com

Company Profile :
Winsoft Technologies (India) Private Limited is an Indian company that
  • was founded by 3 technologists with more than 50 years of collective experience in India and the US
  • is privately owned by its founders, has stable high quality cash flows, conservative financial behaviour and consistent profitability each fiscal
  • endeavors to provide a stable and consistent long term service experience to customers
  • aspires to provide a free and innovation conducive environment, and inspire a highly professional work ethic that focuses on customers.
Get in touch with management team, if you have any concerns about our services, or suggestions about how we can serve you better.
Company Website : www.winsoftech.com

Sunday, 20 May 2012

Mahendra Satyam, Genpact, Sitech Off Campus 2012 Freshers for Technical Support Engineer on 23rd,24th,25th in Tamilnadu May 2012

Company Name: Mahendra Satyam, Genpact, Sitech

Job Designation or Job Role: Technical Support Engineer

Candidate Educational Qualification: B.E � CSE / EEE / ECE , B.Tech � IT

Candidate Experience Required : Freshers

CTC or Package Offered:
Mahindra Satyam � 3.20 lpa
Sitech�2.75 lpa
Genpact�2.85 lpa

Job or Work Location: All India

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Candidate Profile & Job Description:
  1. 60% and above in academics
  2. Good Communication skills
  3. Branches � B.E � CSE / EEE / ECE , B.Tech � IT
  4. Candidates with arrears is not allowed.
Placement Details & Apply Details:

Tentative Interview Dates: 23rd / 24th / 25th of May 2012.

Venue, Interview date, (Batch) Timing details will be sent to the registered candidates.
Note: 1) No Registration Fee.
2) Last date for Registration - 21st May 2012. (up to 2.00 pm)
Registration made after 2.00 pm will not be considered.


Note: If you want to attend all the three drives then you have register thrice by mentioning the company name in the online registration form.

Students from other colleges are also eligible to attend the drive.