Company Name: MAQ Software
Job Designation or Job Role: Systems Engineer
Candidate Educational Qualification: B.E/ B.Tech in CS/IT/ECE/EEE/EIE
Candidate Experience Required : 0-2 years or more
CTC or Package Offered: up to 2.5 lakhs
Working Location: Hyderabad
Functional Area : Application Programming, Maintenance
Area of Working: IT-Software/ Software Services
No of Positions: 20 Positions
Desired Candidate Profile:We are looking for highly motivated Systems Engineers (Contract to hire). The position requires strong technical and communication skills.- B.E/ B.Tech in CS/IT/ECE/EEE/EIE from reputed university with minimum 60% aggregate
- Operations Experience in a 24 x 7 x 365 support model
- Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration
- Excellent problem resolution, judgment, and decision-making skills
- 0 to 2 years of IT Technical support and familiarity with the following Microsoft products:
- Windows Server 2008
- SQL Server 2008
- IIS6/7
- SharePoint 2007/ 2010
- PowerPivot
- Hyper V
- Windows 7
- VPN
Skills & Abilities:
- Ability to work in shifts
- High level technical trouble-shooting ability
- Customer orientation and communication skills – needs to be equally comfortable whether communicating by e-mail, chat or by phone
- Experience with Internet browsers & various operating systems
- Certified in at least 2 Microsoft products, preferably Windows Server 2008 and SharePoint 2010 would be a bonus
- Ability to multitask and able to work 6 days a week (48.5 hours per week at a minimum)
Job Description:As a Systems Engineer, you will provide remote/virtual and online/web based technical assistance- Monitoring systems/servers and functions
- Support hundreds of production Windows servers in a 24X7 shift model
- Identify and document common recovery procedures for service impacting incidents
- Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
- Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
- Drive operational aspects of incident management, ensuring SLA's for time, quality, and customer satisfaction are met for our global infrastructure
- Managing customer interaction with utmost professionalism, courtesy and responsiveness
How to Apply:
Exclusive Job post from FreshersPlane Followers
Interested and Eligible Candidates can forward your Resume With subject Line Systems Engineer -Your Name - Aggregate - Freshersplane to applyIT@MAQSoftware.com
Company Profile :MAQ Software is a digital marketing and technology company that helps customers reach markets effectively on time and on budget. As a Microsoft Preferred Vendor and a member of the Microsoft Partner Network, MAQ Software is closely aligned with Microsoft Corporation for over eleven years.
Founded in 2000, the company employs close to 300 people in three engineering centers in Redmond and India (Hyderabad and Mumbai). We offer cost effective Web, Intranet, Digital Marketing and Analytics solutions. Our solutions use advanced features of SharePoint 2010, Microsoft SQL Server 2008 R2 and Business Intelligence, ASP.NET, Silverlight, Windows Azure and Windows Phone 7.
Company Website : http://www.maqsoftware.com/Company Address :MAQ Software, Phoenix Infocity Pvt Ltd, Building H08, Level 7 Behind Dell Campus, HITEC City 2, Madhapur, Hyderabad 500 081
